Kerala Feeds: <<=M=H=O=>> Airtel - Cheating Customers with various Value Added Services and Schemes

Hi....

this is Santosh....from Delhi...i;ve jointed this wonderful group recently m also among the sufferer of the Airtel cellular service. i've got GPRS Mobile Internet 499 unlimited browsing plan activated on my post paid number for which i have paid the actual rental and one month advanced rental also, but after the discontinuation of the GPRS service on my number they have send me a bill for downloading which they said earlier that your download limit is unlimited under 499 rental plan. i've called customer care a number of times and the representative there has confirmed that this is the problem of our billing department that once you have 499 unlimited plan activated on you no. you are eligible to download unlimited content frm the web and your bill will be rectified within 24 hours of time....

but after two days outgoing calls frm my number has been debarred and upon asking the reason,the customer care peoples said that your bill is 100% correct and you have to pay all the outstanding amount and few days later they discontinued my number.

this is real example of cheating, fraud and negligence . the private players are just making fool of their customers to increase their database and profit subsequently ... i ask all the gud peoples out there to thing 1000 of times before going with Airtel preferably not to take any connection wid Airtel\....

wid regards...and luv

Santosh

arpana singh <arpanakar26@yahoo.co.in> wrote:

Hi,

My name is Arpana i am a member of this wonderful group for more then three years even I am using the AIRTEl as u have told us that (please fight for your right and don't seat idle in case you are cheated by someone) i have faced so many problem because of air tel regarding hello tune very month they have deducted amount from my balance also without informing me they had subscribed me for the hello tune.

If we will call them for the inquirer the same ans they use to give us always please call after 2 hour the information is not displaying in our system as you know about Mumbai life we doesn't have time to eat then who have this much time to call them again & again.

Still i am facing the same problem but i can't change my number because my all the client have the same number.

Thanks a ton

Arpana

----- Original Message ----
From: Deepak Kumar <chweetdeepak@hotmail.com>
To: mumbaihangout@yahoogroups.com
Sent: Friday, 25 January, 2008 1:31:36 AM
Subject: RE: <<=M=H=O=>> Airtel - Cheating Customers with various Value Added Services and Schemes

Dear All,

Myself employee of Airtel's Sister company Bharti Telesoft Ltd. Which is providng the Hello Tune services to Bharti Airtel.

Hi Folks,

Without your permit, no one can make any change in your mobile connection. So, as said by Vasanth in the trailing mail, Pls don't accept any things until you feel comfy with their schemes or services.

If anyone has suffered or felt as cheated by telecom operator's then you can escalate the issue to the concerned circle VAS manager for resolution.

Aside for Renu: Dear, If you has been charged for Hello Tune without informing you or become the subscriber. Then its your fault, as you haven't escalated the issue. Because it can be easily identified that via which medium you got subscribed or in case if its really by mistakenly then you can claim or get refund for the amount deducted from your account.

So, please fight for your right and don't seat idle in case you are cheated by someone.

Best Regards

To: renupradhan@ gmail.com; vasanthsingh@ yahoo.com
CC: mumbaihangout@ yahoogroups. com;
From: nevin788@yahoo. co.in
Date: Thu, 24 Jan 2008 13:42:58 +0000
Subject: Re: Re: <<=M=H=O=>> Airtel - Cheating Customers with various Value Added Services and Schemes

Hey,

Just go thru this link........ .......
http://www.rediff. com/money/ 2008/jan/ 24trai.htm
Now all post paid user to get hard copy of the bill free of cost.

Thnx,
Nevin...

Renu Pradhan <renupradhan@ gmail.com> wrote:
yes i do agree with you coz Airtel people have deducted amount from my
balance aslo without informing me they had subscribed me for the hello
tune.

they are making their subscriber fool

On 1/24/08, Vasanthsingh <vasanthsingh@ yahoo.com> wrote:
> I was using the airtel services for the past 7 yrs,, i am was in post paid
> connection and due to some billing issues (abnormal rates and charges) i
> changed to prepaid ,,,
>
> few months back a person called from airtel and explained me abt the post
> paid services, saying that there is lot of free calls to airtel like
> that,,,,, and she compuled to change the scheme to post paid ,, after long
> argument after one month she convinced me and i also changed the schme,,,
> for that she will call 10 times per day,,,
>
> but now iam receiving abnormal charges as i never used , but till now i
> have never received not even a single bill statements,,
, even i posted
> complaints in customer care and registered in net but no
> useeeeeeeeeeeeeeee, ,,,,,
>
> again i got vexed and now i decided to change again to pre paid, but they
> are saying that u must continue 3 months in this connection and then only
> it can be changed,, but it was not informed to me,,,,
>
> even i have spent nearly 600 rs, to change postpaid connection and now i
> have paid 1500 for first month bill and i have to pay 3000 more and one
> month left,, to whom i hve to clear thiss,,,
>
> Even if we want to change to prepaid means we have to pay 500 rs,, again,,
>
> GUys these are all our mistake,, we have to be carefull with these
> telemarketing peoples,,,
>
> take care and be alert always dont accept any things if insisted,, think a
> lot and proceed
>
> Vasanth
>
>
> Note: forwarded message attached.
>
>
> Your's
>
> V a s a n t h
>
> If We Can't Who Can
>
>
>
>
>
> ------------ --------- --------- ---
> Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it
> now.

--
Renu

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