Kerala Feeds: Re: <<=M=H=O=>> Airtel - Cheating Customers with various Value Added Services and Schemes

Oh hello Deepak ,

wht the hell r u telling ...

who told u tht "Without your permit, no one can make any change in your mobile connection".

its on ur paper only.

u guys even do not care wht the other person telling ?

even he is dying wht to u ... u will sit in ac offices and tell ur customer this type of things which is only on paper ... and these things i m telling u based on my experinces.

currently i m in ahmedabad but have been from sep-2005 to sep-2007.

at starting(means in sep-2005) i have taken airtel prepaid card.

one day while i m in meeting one of ur telemarketer called me and telling ur f**kable plan of going for postpaid.

i hv told her i m in meeting but she does not want to listen anything ... she is just arguing abt goodness abt f**kable plan. so i hv told him to call me in evening so i can continue my meeting.and in evening she does not called me so i dnt remember things ... but suddenly after 3 day my card got deactivated so i hv called airtel customer care ... u know for the 3 days ur customer care cannot say y my card got deactivated ... on the 4th day after so many calls(min of 100+) finally told me my no. hs been changed to postpaid.and wht more they are saying (just like u r telling to Renu ) tht it is my fault tht i dnt say no to ur telemarketer and bcoz i have not say no to ur telemarketer she have taken positive answer nd have changed my plan to postpaid. ... ya i know this time also u will ask me to escalate thins thing. but do u know how many emails i have done to airtel,

i dnt want to write this thing but i know the guys like u will always sit inb AC Offices and can do only one thing is tht u will always tell other people it is always their fault.

u wont take anything as ur fault.

so this may ne an eyeopener for u.

and if u wish to listen then i can have 3-4 grate exp. from ur compnay.

On 1/25/08, Deepak Kumar <chweetdeepak@hotmail.com> wrote:

Dear All,

Myself employee of Airtel's Sister company Bharti Telesoft Ltd. Which is providng the Hello Tune services to Bharti Airtel.

Hi Folks,

Without your permit, no one can make any change in your mobile connection. So, as said by Vasanth in the trailing mail, Pls don't accept any things until you feel comfy with their schemes or services.

If anyone has suffered or felt as cheated by telecom operator's then you can escalate the issue to the concerned circle VAS manager for resolution.

Aside for Renu: Dear, If you has been charged for Hello Tune without informing you or become the subscriber. Then its your fault, as you haven't escalated the issue. Because it can be easily identified that via which medium you got subscribed or in case if its really by mistakenly then you can claim or get refund for the amount deducted from your account.

So, please fight for your right and don't seat idle in case you are cheated by someone.

Best Regards

To: renupradhan@gmail.com; vasanthsingh@yahoo.com
CC: mumbaihangout@yahoogroups.com;
From: nevin788@yahoo.co.in
Date: Thu, 24 Jan 2008 13:42:58 +0000
Subject: Re: Re: <<=M=H=O=>> Airtel - Cheating Customers with various Value Added Services and Schemes

Hey,

Just go thru this link...............
http://www.rediff.com/money/2008/jan/24trai.htm
Now all post paid user to get hard copy of the bill free of cost.

Thnx,
Nevin...

Renu Pradhan < renupradhan@gmail.com> wrote:
yes i do agree with you coz Airtel people have deducted amount from my
balance aslo without informing me they had subscribed me for the hello
tune.

they are making their subscriber fool

On 1/24/08, Vasanthsingh <vasanthsingh@yahoo.com> wrote:
> I was using the airtel services for the past 7 yrs,, i am was in post paid
> connection and due to some billing issues (abnormal rates and charges) i
> changed to prepaid ,,,
>
> few months back a person called from airtel and explained me abt the post
> paid services, saying that there is lot of free calls to airtel like
> that,,,,, and she compuled to change the scheme to post paid ,, after long
> argument after one month she convinced me and i also changed the schme,,,
> for that she will call 10 times per day,,,
>
> but now iam receiving abnormal charges as i never used , but till now i
> have never received not even a single bill statements,,
, even i posted
> complaints in customer care and registered in net but no
> useeeeeeeeeeeeeeee,,,,,,
>
> again i got vexed and now i decided to change again to pre paid, but they
> are saying that u must continue 3 months in this connection and then only
> it can be changed,, but it was not informed to me,,,,
>
> even i have spent nearly 600 rs, to change postpaid connection and now i
> have paid 1500 for first month bill and i have to pay 3000 more and one
> month left,, to whom i hve to clear thiss,,,
>
> Even if we want to change to prepaid means we have to pay 500 rs,, again,,
>
> GUys these are all our mistake,, we have to be carefull with these
> telemarketing peoples,,,
>
> take care and be alert always dont accept any things if insisted,, think a
> lot and proceed
>
> Vasanth
>
>
> Note: forwarded message attached.
>
>
> Your's
>
> V a s a n t h
>
> If We Can't Who Can
>
>
>
>
>
> ---------------------------------
> Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it
> now.

--
Renu

__._,_.___

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